The conference is held every year in the Algarve to discuss the current state of the property market and the real estate industry, to make sure everyone is up to speed with any changes and developments, and also to recognise any outstanding achievements in any particular area.
This year Ideal Homes received the Mystery Shopper Award. This award is given to the Real Estate Agency who provided the best service to the mystery shopper client. Over 100 Real Estate companies were sent the enquiry lead from the mystery shopper.
When it was received by Ideal Homes it was allocated to Angela Worrall, one of the Client Service Advisors, who called the client immediately and, after leaving a voicemail message when the call went unanswered, sent an email with all the information the client had requested.
This was perceived to be the fastest and best response the mystery shopper received, hence the award went to Ideal Homes.
So congratulations to all the Team at Ideal Homes, especially Angela, on being the most outstanding customer service providers in the Real Estate sector in Portugal!
To speak with Angela, or another member of the amazing Ideal Homes Team, about property in Portugal just call UK Freephone 0800 133 7644 or Portugal (00351) 289513434, email info@idealhomesportugal.com or visit the website www.idealhomesportugal.com and leave your enquiry. We’ll be in touch in a flash!
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