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What our clients say

  • To all the team at Ideal Homes Portugal

    Gerard Kelly and family
    Thank you so much for the brilliant customer service which we experienced. The apartment was ideal for us. The processes of requesting, booking, payment and aftercare were top notch. We will no doubt use your services again when looking for rentals in the Lagos area. Take a bow.   Obrigado & regards, Gerard Kelly and family. 
  • You are the best, we could not have done this ourselves!!

    Moira Morgan
    Buying our house in Portugal with Ideal Homes was the best thing ever. We met Caroline at A Place in the Sun exhibition in Birmingham. As we went in the doors she met us and asked where we wanted to buy. Before we knew it we were booked to fly to Faro in the following April. We went through where we wanted to look, what sort of hosue and other features we wanted like a garden, garage, pool etc and then we went off to enjoy the rest of the exhibition with talks about living in Portugal, buy property and legal services. Caroline met us at the airport and took us to our hotel. We dropped our bags in our room and then she took us to lunch. We talked about what and where again and then we were off to visit properties. Next morning we were out again and by Wed lunch time we had seen around 15 very different houses, both to our spec and others for us to consider. We saw so many different homes, from a restored farmhouse on a hillside to a gated condominium with a shared pool to houses with their own pool. We visited the area we had requested and some with more for our money. We arrived on Monday midday and on Thursday we had an afternoon appointment with an advocate to make an offer on our chosen property and start the paperwork.  The house we have purchased was not on our list to visit but we saw it and Caroline rang the agents straight away for a viewing. We have now signed the deeds and the house is ours. Ideal Homes are our key holders while we are away and are helping us with all the things we need to set up including bank accounts. Thanks Caroline and Ideal homes, you are the best, we could not have done this ourselves!  
  • Roy and Gaynor Andrews

    Daunting task made simple.

    Roy and Gaynor Andrews
    "We attended the Birmingham show in October. Half expecting a 'hard sell', we were put at ease by meeting various members of the team and agreed to a weekend viewing in December. We outlined the type of property we thought we wanted and put together a file of Ideal Homes properties and others we had viewed on line.John met us at Faro airport and within 30 minutes we were at our first property. We viewed many properties over the next 3 days. No hard sell from John just gentle probing to find our real needs and hone the search to match. Lots of laughs but serious thinking too. We found the property we were looking for and were delighted to have our offer accepted.What we anticipated as being a daunting process proved to be simple and straight forward. Information and advice were forthcoming at all stages of the buying process with no requirement to attend. Being Saturday when we arrived to pick up the keys the lawyers office was closed…….no problem, the delightful and ever helpful Cynthia arranged to meet us at the airport to do the hand over. Tips:Set a budget and stick to it.Be prepared to compromiseDo itHappy to answer any questions about our experience."
  • No pressure, plenty of reassurance

    Mark Hunter
    "I would like to say how much of an enjoyable experience it has been starting at the Epsom show in September.There was no pressure which to be honest I was half expecting. Instead we were asked what country and area of that country we were interested in and then shown to the person who deals with that country. This is where we met Maria who is a very nice lady who asked us to tell her what we wanted.All throughout the talks with Maria it was a conversation as to what we wanted and from Maria it was advice and guidance.From this we arranged a viewing in the area of Torrevieja Spain.At the airport we met Andrew who was already there waiting for us. Andrew is a very nice man who could not be more helpful. I must stress again as it is important to me and probably a lot of other people that there was no pressure into doing anything, just help and information and answers to any questions we had.With the help of Fernando we looked at properties and the second one we saw we knew we were going to have, but we still wanted to look at others and did so until the middle of the next day. I lost count at how many we looked at. Andrew and Fernando both knew we were going to have the second property from the outset but were more than happy to keep showing us around.I am in a hotel room now in Torrevieja writing this. Tomorrow we move into our new permanent residence in Spain.One reason I am writing this is to tell you how easy it has been to move to Spain permanently or for someone else a holiday home through the Ideal Homes International.But the main reason is to write how genuine Maria, Andrew and Fernando are. They are or have been living the dream and I now feel through them that we belong to a very caring and helpful group of people.
  • No Nonsense, Just Honest Guidance

    Dan Higgs
    "Elliot and the team were great and I now own my own villa in prime location. Elliot was endlessly patient showing me many villas and in the end, the one we bought he showed us 3 times. There was no rush or pressure to decide and no nonsense sales speak just honest guidance and a real understanding of what I was after. Thank you very much."