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What our clients say

  • We couldn't be in better hands!

    Amish & Raj,  
    Thanks for all your help John, Susan, Christina, Sarah and team. Your down to earth customer eccentric personalities really impressed us. We couldn't be in better hands! Hopefully we will nail the purchase!
  • Bravo Ideal Homes!!!

    Lindsay MacFairlaine,  
    Like many others searching for a property we contacted dozens of estate agents in Portugal looking for our Ideal Home. We had been through the process of searching in earnest a couple of years ago but were not ready to buy. We sent an email to Ideal Homes in Portugal with a list of our requirements and Janet followed up immediately with a phone call to find out more. From thereon in it was somewhat of a whirlwind. All very efficient, no hard sell and always friendly even out of UK office hours. I spoke with Chris, the owner of the company for guidance and he could not have been more helpful. Janet arranged a viewing trip for us which was new to us but we thought it was an excellent way of seeing a vast number of properties and to be chauffeured around with no stress. We were met at the airport by Erwin who took us to our hotel which was very clean, friendly and not at all expensive. Ideal Homes paid for the accommodation and breakfast. The next day we were met by Erwin and Janet at 10am sharp and we viewed a variety of properties all within our price range and all relevant. We saw our dream home on the first day. However all the viewings went smoothly and Erwin and Janet not only showed us the properties but took time to show us the areas. We made an offer on our first day which was accepted – to our surprise. Ideal Homes also arranged for us to meet a lawyer for advice and it was this lawyer we used in the purchase four weeks later. Ideal Homes also offer a currency service. At first we were sceptical but on looking at their rates, they beat everyone we had dealt with in our previous business and property purchasing hands down. This service was superb. The rest of the four day trip was spent visiting the chosen property on two occasions for in-depth inspections. Nothing was too much trouble for Janet and Erwin. We have dealt with lots of estate agents over our 30 years of buying properties and we were actually taken aback by the in-depth knowledge, attention to detail and extremely efficient friendly service from everyone we met at this company. We will be keeping in touch with Janet and Erwin and hopefully they will visit us in our new house in Portugal. We do not recommend people lightly but it is nice in this day and age to be able to recommend a company you trust with your hard earned money.  Bravo Ideal Homes!! x
  • To all the team at Ideal Homes Portugal

    Gerard Kelly and family,  
    Thank you so much for the brilliant customer service which we experienced. The apartment was ideal for us. The processes of requesting, booking, payment and aftercare were top notch. We will no doubt use your services again when looking for rentals in the Lagos area. Take a bow.   Obrigado & regards, Gerard Kelly and family. 
  • You are the best, we could not have done this ourselves!!

    Moira Morgan,  
    Buying our house in Portugal with Ideal Homes was the best thing ever. We met Caroline at A Place in the Sun exhibition in Birmingham. As we went in the doors she met us and asked where we wanted to buy. Before we knew it we were booked to fly to Faro in the following April. We went through where we wanted to look, what sort of hosue and other features we wanted like a garden, garage, pool etc and then we went off to enjoy the rest of the exhibition with talks about living in Portugal, buy property and legal services. Caroline met us at the airport and took us to our hotel. We dropped our bags in our room and then she took us to lunch. We talked about what and where again and then we were off to visit properties. Next morning we were out again and by Wed lunch time we had seen around 15 very different houses, both to our spec and others for us to consider. We saw so many different homes, from a restored farmhouse on a hillside to a gated condominium with a shared pool to houses with their own pool. We visited the area we had requested and some with more for our money. We arrived on Monday midday and on Thursday we had an afternoon appointment with an advocate to make an offer on our chosen property and start the paperwork.  The house we have purchased was not on our list to visit but we saw it and Caroline rang the agents straight away for a viewing. We have now signed the deeds and the house is ours. Ideal Homes are our key holders while we are away and are helping us with all the things we need to set up including bank accounts. Thanks Caroline and Ideal homes, you are the best, we could not have done this ourselves!  
  • Roy and Gaynor Andrews

    Daunting task made simple.

    Roy and Gaynor Andrews,  
    "We attended the Birmingham show in October. Half expecting a 'hard sell', we were put at ease by meeting various members of the team and agreed to a weekend viewing in December. We outlined the type of property we thought we wanted and put together a file of Ideal Homes properties and others we had viewed on line.John met us at Faro airport and within 30 minutes we were at our first property. We viewed many properties over the next 3 days. No hard sell from John just gentle probing to find our real needs and hone the search to match. Lots of laughs but serious thinking too. We found the property we were looking for and were delighted to have our offer accepted.What we anticipated as being a daunting process proved to be simple and straight forward. Information and advice were forthcoming at all stages of the buying process with no requirement to attend. Being Saturday when we arrived to pick up the keys the lawyers office was closed…….no problem, the delightful and ever helpful Cynthia arranged to meet us at the airport to do the hand over. Tips:Set a budget and stick to it.Be prepared to compromiseDo itHappy to answer any questions about our experience."